Privacy Policy

Privacy Policy

PWP SA

1. What information do we collect?

As part of our commercial relations (B2B and B2C), we collect the following data when you interact with us:

  • Identification details : Surname, first name, company name, postal address (head office and delivery address), e-mail address, telephone number(s).

  • Transactional data : Order history, invoice numbers, payment details (processed securely).

  • Technical data : IP address and browsing data via cookies (to ensure that the site functions correctly).

2. How do we collect this information?

We collect information about you only when it is justified by our activity:

  • Directly: When you create a customer account, place an order, request a quotation or contact our customer service department by e-mail or telephone.

  • Automatically : Essential cookies when you browse the site to ensure a secure connection and to maintain your shopping basket.

  • Via third parties : We may receive basic information (address, solvency) from public registers or commercial partners, but only in strict compliance with the law.

3. Confidentiality and data sharing

PWP SA is the sole owner of the information collected on this site. Your personal data will not be not sold, exchanged or transferred to another company for commercial reasons without your consent.

We only share data with trusted third parties necessary for the performance of our services:

  • Logistics providers : To deliver your goods (e.g. La Poste, DPD, private carriers).

  • Technical service providers : For hosting and maintenance of our secure website.

We are not responsible for the privacy policies of external websites to which we may link (for example, manufacturer or partner sites), although we select them carefully.

4. Data security

We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption (SSL/HTTPS protocol) to protect sensitive information transmitted online. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information.

5. Your rights and Contact (Complaints)

In accordance with the Federal Data Protection Act (nLPD), you have the right to access, rectify and delete your data.

If you are not satisfied with the way we process your data or if you wish to exercise your rights, please contact us in the first instance:

  • By e-mail : info@pwp-sa.ch

  • By post: PWP SA, Route de Neuchâtel 10, 1530 Payerne.

We undertake to examine your request and reply within a maximum of 30 days. If, after contacting us, you feel that your rights have not been respected, you may contact the Federal Data Protection and Information Commissioner (FDPIC).