Confidentiality and Data Protection Policy
PWP SA
Confidentiality and Data Protection Policy
Last update : 17.12.25
1. Who are we?
The address of our website is : https://pwp-sa.ch. The company responsible for data processing is PWP SA, located at Route de Neuchâtel 10, 1530 Payerne, Switzerland.
2. Comments
Public comments are currently deactivated on our site to ensure a professional exchange. If you would like to contact us or leave a comment, please use our contact forms or send us an e-mail directly. However, if comments were activated on certain pages: when you leave a comment, the data entered in the form, as well as your IP address and your browser's user agent, are collected to help us detect undesirable comments.
3. Media and Files
If you are a registered user and you upload images or technical documents (e.g. plans, photos for an order) to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website cannot download or extract location data from these images, as access to your files is restricted to our commercial relationship.
4. Cookies
We use cookies to improve your experience and the technical operation of the site.
Forms & Login : If you have an account and connect to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.
Identification : When you log on, we will set a number of cookies to record your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you tick «Remember me», your connection cookie will be kept for a fortnight. If you log out of your account, the login cookie will be deleted.
Third-party cookies : Analysis tools (such as Google Analytics or Matomo) may be used to measure the site's audience anonymously.
5. Embedded content from other sites
Articles on this site may include embedded content (e.g. Youtube videos, Google Maps, images). Embedded content from other sites behaves in the same way as if the visitor went to that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have a logged-in account on their website.
6. Use and transmission of your personal data
We do not sell or rent your data. It is only shared in the following cases, which are necessary for the performance of our services:
Logistics providers : For the delivery of your orders (Carriers).
IT service providers : For website maintenance and hosting.
Password reset : If you request a password reset, your IP address will be included in the reset email for security reasons.
7. Length of time your data is stored
Account details : For users who register on our site, we store the personal data indicated in their profile for as long as the account is active. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.
Accounting data : In accordance with Swiss law, data relating to orders and invoices is kept for 10 years.
Contact forms : Requests are kept for as long as is necessary for commercial processing, then archived or deleted if no business relationship ensues.
8. The rights you have over your data
In accordance with the Federal Data Protection Act (nLPD), you have the following rights:
Right of access to your data.
Right to rectify inaccurate data.
Right to erasure of data (except where there is a legal obligation to retain data, e.g. invoices).
Right to restrict processing.
If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You may also request the deletion of your personal data. This does not take into account any data that you may have provided to us.stored for administrative, legal or security purposes.
To exercise these rights, please contact : info@pwp-sa.ch
9. Where your data is sent
Visitor data (via forms) can be verified at the site.an automated spam detection service. Your data is mainly hosted byin Switzerland or the European Union.